7Fabs Pickup, Shipping & Damage Policy

1. Pickup

Where a project is marked for local pickup, 7Fabs will notify the Customer through the portal or email when the order is ready. The Customer (or an authorized designee identified in writing) must present valid identification and/or the order/quote reference to collect the order. Pickup signature or name confirmation is captured as proof-of-delivery evidence.

2. Storage of completed, uncollected orders

Completed orders not picked up within Details pending professional review. of the ready notification may be subject to a storage fee or, after Details pending professional review. and repeated notice, may be considered abandoned per Florida's applicable unclaimed/abandoned property procedures. Details pending professional review.

3. Shipping

Where shipping is selected, 7Fabs will use the carrier and service level stated on the quote (or a reasonable equivalent). Shipping costs, packaging, and insurance level are as stated on the quote or invoice. 7Fabs will provide tracking information through the portal or email when available.

4. Risk of loss

Risk of loss or damage to the part transfers to the Customer upon: (a) pickup by the Customer or an authorized designee, or (b) tender of the package to the shipping carrier, whichever applies. 7Fabs is not responsible for loss, theft, or damage occurring after that point, except to the extent caused by 7Fabs's inadequate packaging.

5. Shipping damage claims

If a shipped part arrives damaged, the Customer must notify 7Fabs within Details pending professional review. of delivery and provide photos of the damaged part and packaging. 7Fabs will assist with the carrier's damage claim and, at 7Fabs's discretion, repair, remake, or refund the affected item. Delayed reporting may limit the ability to file a successful carrier claim.

6. Address accuracy

The Customer is responsible for providing an accurate shipping address. Re-shipment costs due to an incorrect address supplied by the Customer are the Customer's responsibility.

7. International shipping

Details pending professional review.

8. Evidence retained

For every closeout, 7Fabs retains proof-of-delivery evidence (pickup signature/name or carrier tracking, completion photos, final invoice) as described in the Chargeback/Dispute Language template.

Interim review copy — not effective. This page is informational and cannot authorize a quote, payment, file, publication, or customer send.

Change Log

Version · Date · Change · Training required?

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0.1.0-draft · 2026-07-09 · Initial substantive draft created (WP-16). · N/A — draft, not yet in force.